Shipping policy
Limited Drop Fulfillment
Items purchased through a limited drop are produced and fulfilled after the drop has closed.
Please allow approximately ≈ 5 weeks from the date the drop closes for your order to ship. Once your order ships, you will receive an email with tracking information.
Because these products are produced specifically for each drop, all sales are final. We are unable to accept returns, exchanges, or cancellations once an order has been placed.
Lost or Missing Packages
If your tracking shows that your package has been delivered but you have not received it, or if your package appears to be lost in transit, please contact our fulfillment team at [email protected].
Please include your order number and shipping address so our team can help look into the issue.
Once an order has shipped, delivery timing and tracking updates are managed by the shipping carrier. We will always do our best to help with missing or delayed packages.